Co-operantics
People skills for co-operative working

  Home  Forum    Links   Search   Contact   Site Map  

 

Co-operative working audit

Effective co-operative working depends on good communications, excellent meetings, effective team working, awareness of different conflict resolution styles and skilful negotiation techniques. Carrying out the audit will provide you with some ideas regarding where your co-operative should be looking to improve performance, and it will also provide me with some useful background information if you decide that training or coaching would help your co-operative improve the way you work together.

The questionnaire is in 6 sections:
1. Communications skills
2. Information flow
3. Meetings
4. Team skills
5. Planning
6. Conflict management

1. COMMUNICATIONS SKILLS

1.1 Communications skills are the foundation of good co-operative teamworking
Agree strongly-  - Disagree strongly

1.2 I know how to check my understanding through using paraphrasing
Agree strongly -   - Disagree strongly        What is paraphrasing?

1.3 I often check my assumptions about what people mean
- Disagree strongly

1.4 I frequently ask for feedback &/or questions when giving others instructions
- Disagree strongly

1.5 I am aware of the ways in which gender difference can influence communications style
- Disagree strongly

1.6 I understand the difference between aggressive, passive and assertive behaviour
- Disagree strongly


2. INFORMATION FLOW

2.1 My co-operative makes an effort to share information with members
- Disagree strongly

2.2 Please evaluate the quality of the information you receive
easy to understand

hard to understand
in good time late
appropriate format too sketchy or too detailed
clearly laid out illegible or difficult to read


3. MEETINGS

Please tell us about your meetings:

Annual General Meeting

3.1 Who is entitled to attend?

3.2 Who actually turns up?
(you can say 50% or half or whatever makes sense to you)

3.3 How long does the meeting usually last?

3.4 How participative is the meeting?
Highly -  - Not at all

3.5 Are you happy with the way in which decisions are taken?
Highly -  - Not at all

3.6 Is the meeting evaluated?

 

General meetings

3.7 How often are they held?

3.8 Who is entitled to attend?

3.9 Who actually turns up?
(you can say 50% or half or whatever makes sense to you)

3.10 How long does the meeting usually last?

3.11 How participative is the meeting?
Highly -  - Not at all

3.12 Are you happy with the way in which decisions are taken?
Highly - - Not at al

3.13 Is the meeting evaluated?

Other meetings (please describe)

3.14 How often are they held?

3.15 Who is entitled to attend?

3.16 Who actually turns up?
(you can say 50% or half or whatever makes sense to you)

3.17 How long does the meeting usually last?

3.18 How participative is the meeting?
Highly -  - Not at all

3.19 Are you happy with the way in which decisions are taken?
Highly - - Not at all

3.20 Is the meeting evaluated?


4. TEAM SKILLS

4.1 In my team people are aware of their different team roles
Agree strongly - Disagree strongly       What is a team role?

4.2 There is an atmosphere of trust in the team
Agree strongly - Disagree strongly

4.3 Meetings utilise the skills of all team members
Agree strongly - Disagree strongly

4.4 Within the team, there is respect for individual differences in values, skills and personalities
Agree strongly - Disagree strongly

4.5 The team regularly reviews its performance
Agree strongly - Disagree strongly

4.6 My team agrees objectives and goals for work
Agree strongly - Disagree strongly

4.7 I am allowed to fail or make mistakes by my team
Agree strongly - Disagree strongly

 

5. PLANNING

5.1 I am aware of my co-operative’s short term and/or long term goals
(may include goals such as: new products/services, new customers, new premises, new equipment, more members, higher wages, better terms and conditions of employment, increased contribution to the local community, higher dividend etc.)
Agree strongly - Disagree strongly

5.2 The co-operative’s managers develop the business plans
Agree strongly - Disagree strongly

5.3 Each manager involves his/her team as appropriate
Agree strongly - Disagree strongly

5.4 The co-operative involves all members in specific participatory planning events
Agree strongly - Disagree strongly

 

6. CONFLICT MANAGEMENT

6.1 I know how to negotiate a successful resolution to a workplace conflict
Agree strongly - Disagree strongly

6.2 I am aware of different conflict resolution styles
Agree strongly - Disagree strongly

6.3 I can describe the advantages and disadvantages of each
Agree strongly - Disagree strongly

6.4 My co-operative has recognised approaches for handling workplace tensions
Agree strongly - Disagree strongly

6.5 I am confident in my ability to give criticism assertively
Agree strongly - Disagree strongly

6.6 And to receive it
Agree strongly - Disagree strongly

 

FEEDBACK

Thank you for completing this audit. I hope you have found it useful.
If you would like some feedback please complete the following and click Submit.

Your name

Your organisation

Number of members or people involved

Telephone

Email


 

What we do    How we do it    Who we are    Communications   Meetings and decision making    Conflict resolution and negotiation techniques    Team working    New member induction  
Home    Forum     Links     Search     Contact     Site Map

©Kate Whittle 2006 
Cooperantics 0845 456 0238  kate.whittle@cooperantics.co.uk