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Communications

Co‑operators need to be excellent communicators. In a co‑operative important business decisions are often taken by groups of people in meetings. So communications skills and meetings skills are paramount for co‑operative sustainability.

Workshops
Our workshops focus on identifying good communications skills; the two-way nature of communication; minimising ‘noise’; active listening; gender and communications; being assertive; giving and receiving criticism. Click here if you would like to be contacted about workshops.

Downloads
Communications: a two-way process 283kb
Active listening exercise 34kb
Gender and communications 45kb
Are you assertive?39kb
Giving and receiving criticism assertively 55kb

Useful link
Listening and Democracy by Bill Caspary http/www.geo.coop./Listening.htm

Self assessment
We’ve prepared a brief questionnaire to help you assess whether your co‑operative needs to pay more attention to its communication systems. Click here to check out your communications skills.